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safewater.ie Privacy Policy

Our Privacy Policy

This Privacy Policy explains how we use any personal information we collect about you when you use this website. Please note that we may update this policy from time to time.

Topics

  1. Our Privacy Principles
  2. Relevant Privacy Legislation
  3. Who We Are
  4. What information do we collect about you?
  5. Where is your information stored?
  6. How will we use the information about you?
  7. Cookies
  8. Access to your information and correction
  9. Security
  10. How to contact us

Our Privacy Policy Principles

  1. We will never spam you with irrelevant emails
  2. You may opt out or in of our email communications at any time
  3. You have the right to remove any information we may hold on you
  4. We will never sell, rent, make public or distribute your personal information
  5. Data is a liability and therefore should only be collected and processed when absolutely necessary

Relevant Privacy Legislation

In line with safewater.ie internal processes and systems, this website is designed to comply with the following policies:

  • UK Data Protection Act 1998
  • EU Data Protection Directive 1995 (DPD)
  • EU General Data Protection Regulation 2018 (GDPR)

The compliance of this website with the above policies will likely mean this website is compliant with data protection and privacy legislation around the world.

If you are unsure about our compliance in your country, please contact our Data Protection Officer. Contact details can be found in section 3 below.

Who We Are

Registered office: Quotefish Ltd. Trading as safewater.ie  4 The Wavering, Blainroe, Wicklow, Ireland.

Company registration number: 469113

Data Protection Officer: Simon Chapman +353 85 808 2193

What information do we collect about you?

4.1 Contact Forms

We collect the following information about you when you complete a form on our website:

  • Full name
  • Company name
  • Email address
  • Telephone number
  • Other information you supply relevant to your enquiry

This information is stored on our website content management system and a copy is sent to us via email.

4.2 Website Visitor Tracking

Like most websites, our website uses Google Analytics. This tool collects information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. We use this information to better understand how visitors find us and how they interact with our website. We can use this to make adjustments to our website, to deliver a better user experience.

4.3 Email Newsletter

If you choose to join our mailing list, your email address will be stored in Mailchimp. Mailchimp are third-party data processors. At any time, you can unsubscribe from our newsletters, either from within the newsletter or by emailing us.

Contact Form

Data Used: Akismet is enabled on the site, and the contact form submission data — IP address, user agent, name, email address, website, and message — is submitted to the Akismet service (also owned by Automattic) for the sole purpose of spam checking. The actual submission data is stored in the database of the site on which it was submitted and is emailed directly to the owner of the form (i.e. the site author who published the page on which the contact form resides). This email will include the submitter’s IP address, timestamp, name, email address, website, and message.

Data Synced (?): Post and post meta data associated with a user’s contact form submission. If Akismet is enabled on the site, the IP address and user agent originally submitted with the comment are synced, as well, as they are stored in post meta.


Google Analytics

Data Used: Order number, product id and name, product category, total cost, and quantity of items purchased.

Activity Tracked: This feature sends page view events over to Google Analytics for consumption. In the store, shopping cart additions and removals, product listing views and clicks, product detail views, and purchases are tracked.


Mobile Theme

Data Used: A visitor’s preference on viewing the mobile version of a site.

Activity Tracked: A cookie (akm_mobile) is stored for 3.5 days to remember whether or not a visitor of the site wishes to view its mobile version. Learn more about this cookie.


Sharing

Data Used: When sharing content via email (this option is only available if Akismet is active on the site), the following information is used: sharing party’s name and email address (if the user is logged in, this information will be pulled directly from their account), IP address (for spam checking), user agent (for spam checking), and email body/content. This content will be sent to Akismet (also owned by Automattic) so that a spam check can be performed. Additionally, if reCAPTCHA (by Google) is enabled by the site owner, the sharing party’s IP address will be shared with that service. You can find Google’s privacy policy here


 

How will we use the information about you?

We collect information about you to understand your needs and provide you with a better service. Specifically, we use your information for:

  • Processing and keeping you informed of your order
  • Internal record keeping
  • Improving our services
  • Possibly contacting you with marketing material relevant to your enquiry. You may opt-out at any stage from within an email received or by contacting us directly
  • A member of our team may contact you to respond to your enquiry

safewater.ie will not share your information with 3rd parties. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Cookies

A cookie is a piece of code that allows the web server to identify and track activity of the web browser. They are widely used in order to make websites work more efficiently, as well as to provide information to the owners of the website.

To see which specific cookies are used on this website, please review our full cookie policy for more information.

You can enable or disable your Cookie Settings on our website at anytime via Cookie Settings.

For further details please consult the help menu in your browser or visit www.allaboutcookies.org

Access to your information and correction

If you provide us with your personal information, you have the following rights:

  • To review the user information that you have supplied to us under the Data Protection Act 1998
  • To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
  • To request that your user information not be used to contact you
  • To request that your user information be deleted from our records
  • To exercise any of these rights, please email us

We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How to contact us

Please contact us via email if you have any questions about our Privacy Policy or information we hold about you.